Education & Events


February Meeting - Ombudsman

February 19, 2020
1:30 PM - 3:00 PM
 Add to Calendar

Family Life Center
5757 N Central Ave
Phoenix , AZ 85012

An Ombudsman is independent, impartial and neutral. The Ombudsman's function is to act as an Alternative Dispute Resolution (ADR) office for the AALHA community regarding a decision, action or inaction. The purpose of the office is to ensure that the members of the AALHA community have been treated fairly. Come find out how an Ombudsman can advocate for you and how they support the assisted living homes community.

Two important legisltaive updates will also be addressed at this meeting:
  • HB2260
  • SB 1291 AALHA SUPPORTS IT! This bill states that anyone who renders first aid to a fallen person is not held liable for damages as long as the assistance rendered was in good faith.


Regan Smith is a licensed master’s level social worker and Long-Term Care
Ombudsman. Regan is currently the director of the Long-Term Care Ombudsman
Program with the Area Agency on Aging, Region One. She has been an Ombudsman for
twenty years providing advocacy for residents in skilled nursing and assisted living
facilities in both Arizona and Michigan. Before her career as an Ombudsman Regan held
social work positions in various skilled nursing facilities.


$0.00 Member Admission

$0.00 Non-Members


$50.00 Event Sponsor - Provides refreshments for attendees and receives 15 minute presentation opportunity at beginning of meeting